Privacy Policy

Welcome to Dr. Brown’s and thank you for your interest in using one or more of the many electronic communication and service formats offered by Dr. Brown’s to our Visitors and Customers (collectively “Users”). Please read the following Privacy Policy carefully before using any of Handi-Craft Company’s Dr. Brown’s websites, mobile applications, electronically delivered products, social media venues, blogs, e-commerce stores and/or on-line accounts, and customer service support (by phone and email) (collectively, our “Services”). You may access our Services from a number of different devices, such as a computer, mobile phone, tablet or other devices; however, this Privacy Policy governs your use of our Services regardless of the means of access. By using or accessing our Services, you consent to the terms of this Privacy Policy.

This Privacy Policy explains how we collect, use, and disclose information about you through our Services as well as any other third-party services or products that link to this Privacy Policy.

This Privacy Policy forms part of Handi-Craft’s Terms and Conditions of Use.

What’s covered by this Privacy Policy?

Any of Handi-Craft’s Services which links to this Privacy Policy is covered. This Privacy Policy does not cover, and we are not responsible for, third-party websites or applications that may be linked from the Services we provide. We encourage you to read the Privacy Policy of every website and mobile application that you visit or use.

Information You Provide to Us

You may browse many sections of our Services without providing any Personal Information about yourself. However, if you choose to use our Services that require you to create an account, we may collect the following types of Personal Information (“Personal Information”) directly from you:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Age or date of birth
  • Gender
  • User and/or password
  • Number and age or date of birth of your children
  • Demographic information
  • Height and Weight
  • Activity logs (i.e. sleep, movement, diaper changes)

If you choose to share information about yourself in a public forum, such as through a social media platform like Facebook or Twitter, or in any user-generated content with our Services, we consider that information to be public and not private. Others with access may read, collect and use that information. You assume the risk that your information may be read, collected and shared by such other parties.

We may also collect Personal Information when you enter a sweepstake utilizing our Services or using third-party websites to access or Services, sign up for email communications, participate in a survey, contact customer service, engage in a promotion online or otherwise interact with our Services.

We may collect certain Personal Information or other technical data from your computer or mobile device when you use our Services. We receive information from your device, including but not limited to IP address, web browser and operating systems, mobile operating system version (to the extent applicable), and unique device identifiers. We may also collect and store your browser settings and preferences.

Information We Automatically Collect From You

We may automatically collect information about your interactions with our Services and may combine this information with other information about you in order to customize your online experience with us. The information we automatically collect may include your IP address, referring URLs, browser and device characteristics, browsing behavior (e.g., date and time of visit, length of visit, clicks on product information or other content) and your response to our email campaigns (e.g., whether and when you open our email, the links you click). We may use cookies, and other similar industry standard technologies to capture this information. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer or device. Among other things, cookies allow us to facilitate the administration and improve the effectiveness of our Services as well as further tailor and enhance your experience to your interests. You may set your browser to decline cookies. If you do so, you may not be able to experience certain interactive features of our Services fully.

We may also use third-party analytics companies, such as Google Analytics, Adobe Analytics or Amazon Web Services (“AWS”), to analyze the usage of our Services for internal purposes. These analytics companies may use cookies and other tracking mechanisms to collect data about how you use our Services and provide us with aggregate information on such usage, which helps us improve the performance of our Services. Please review Google’s privacy policy, Adobe’s privacy policy, or AWS Privacy to learn more about each company’s privacy practices.

We may also permit other third parties to gather information automatically on our Services for advertising purposes, as described below in Interest-Based Advertising.

Interest-Based Advertising

We may allow third parties to use cookies and other online tracking tools to better understand your behavior and browsing activities, so that we can provide you with targeted advertising (also referred to as “interest-based advertising”) while utilizing our Services and display our ads to you when you visit other sites. These third parties may passively collect information with these tools so that content specific to your interests can be delivered to you online.

You can prevent your receipt of interest-based ads by deleting and declining cookies in your browser. If you block cookies, certain features on our Sites may not work. Please note that cookie-based opt-outs are not effective in mobile applications. However, on many mobile devices, application users may opt-out of certain mobile ads via their device settings.

Some browsers offer a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Services do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

Surveys

While visiting certain features of our Services, you may be given the opportunity to provide feedback regarding various Handi-Craft products. You may be given opportunities to rate Handi-Craft products and to publicly ask and answer questions pertaining to Handi-Craft products. In order to fully participate in these portions of our Services, you may be asked to provide your full name and an email address, as well as a created online username which will be publicly linked to your product ratings, questions, answers and other comments. You will be required to agree to our Terms and Conditions of Use which require you, among other things, to verify that you are over the age of 18. You may also be prompted to submit additional voluntary information, such as specific age range, gender, location, address, phone number, website, and the length of time which you have used Handi-Craft products. This information may be linked online to your chosen username. Handi-Craft stores this additional information, if provided, and later uses it to help us better understand and respond to the collective feedback we receive.

Ordering

If you place an order using one of our Services, we must obtain Personal Information from you relating to the order, including your name, billing and shipping addresses, order information, and your email address to confirm your order and shipping. We use a third-party service to facilitate transactions including payment. Personal Information may be collected by such third party and not by us and will be subject to the third party’s privacy policy rather than this Privacy Policy. We have no control over and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information. If you submit any Personal Information relating to other persons to us or to our service providers in connection with the use of our Services, you represent that you have the authority to do so and to permit us to use the Personal Information in accordance with this Privacy Policy.

If you believe that any information we are holding on you is incorrect or incomplete, you may email, call, or write to us via the information listed in the Contact Us section below.

Newsletter and Email Communications

If you choose to sign-up for our newsletter or email communications using any of our Services, you must submit certain basic information during the registration process. This information may include your Personal Information and a confirmation that you are over 18 years old. This information is used to send the newsletter or email communications electronically, and to ensure that we can provide you with appropriate customer service and respond to your inquiries.

For any information that we collect through our Services, Handi-Craft becomes the owner of that data.

Social Platform Registrations and Social Media Plugins

Some of the Handi-Craft Services permit you to use a third-party social networking platform such as Facebook, Instagram, Pinterest, Twitter, YouTube, and Google+. This includes the use of social media plugins such as Facebook “Like,” Twitter “Tweet,” Pinterest “Pin,” Google “+1” buttons, etc. When you use these social networking platforms and plugins, your Personal Information that is used for the services and other information available about you or collected from you on these services may be shared with us. We may ask your permission to repost your Facebook, Instagram story, or Twitter quotes on our Services. If you agree, you grant us the right to use your posts on our Services for promotional purposes.

When you use social networking platforms and plugins, you share your Personal Information with them, and their privacy policy and applicable terms of use apply to the use and disclosure of such information. In addition, they may be able to collect information about you, including your activity on the Handi-Craft Services, and they may notify your connections on the social networking platform about your use of the Handi-Craft Services. Such services may allow your activity to be monitored across multiple Services for purposes of delivering more targeted advertising. Please note that their privacy policies and applicable terms of use may apply, and we encourage you to read them. We may add new social networking plugins and buttons to our Services from time to time.

Using and Sharing Information Collected

Handi-Craft may use your Personal Information in accordance with this Privacy Policy, including, without limitation:

  • to respond to your inquiries, forward information you request and provide customer service;
  • to send you relevant administration information regarding our Services;
  • to supply you with newsletters, promotional emails about our partners and us, product information, event-related news and surveys, giveaways and if you request to receive such communication from us;
  • to communicate with you about our sweepstakes, contests and other promotions which you have entered or joined or for which you have requested information, including for the purpose of notifying you if you win;
  • to identify your consumer review on our Services, if you provide your Personal Information for disclosure;
  • to complete a transaction and fulfill your order;
  • to conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products and services;
  • to detect, investigate and prevent activities that may violate the law or our policies;
  • to target relevant advertising to you when you visit our Services or other third-party websites;
  • to provide you with a personalized consumer experience on our Services; and
  • to otherwise maintain and optimize the Services we provide to you.

We may share your Personal Information about our brands, affiliates, and subsidiaries. We also hire third parties to perform services on our behalf and may share your information with them. These third parties are obligated to keep your information confidential and only use it as necessary to perform such services. For example, we may share your information with our agencies to help us administer a sweepstake or other promotion; deliver content, samples, products, gifts, and prizes; or provide you with customer service. When you make a purchase through our Services, we may share your information for ordering.

We do not rent, sell, or trade your Personal Information to third-party marketers for commercial purposes without your consent.

We may also share your information when we believe it is necessary to comply with the law or government request; to prevent damage or injury to users or others, or to protect our rights. For example, we reserve the right to and may disclose your information in response to requests from local, state, or federal law enforcement officials; any judicial, administrative or similar proceeding or order, such as a subpoena; to investigate suspected fraud, harassment, physical threats or violations of our Service policies or the rights of third parties; or to investigate any suspected misconduct.

We may also share your Personal Information in connection with a merger, acquisition, sale or reorganization or the potential thereof, including with our successors in business and purchasers of Service assets, or with our affiliate companies for corporate reporting.

Safeguarding Your Personal Information

We have undertaken commercially reasonable efforts to prevent unauthorized access to the Users Personal Information we retain. However, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. By using our Services, you accept all risks associated with any data transmission, including the risk that your Personal Information may be intercepted in transit and agree that we will not be liable for disclosures of your information due to errors in transmission or unauthorized acts of third parties.

We implement a variety of security measures to ensure the security of your Personal Information on our systems. When you enter sensitive information through one of our Services, we encrypt your Personal Information using secure socket layer technology (SSL).

Children’s Privacy

Our Services are not intended for use by children under the age of 13. Handi-Craft does not market any of its products online for children under the age of 13, nor does Handi-Craft design its Services to attract an audience of children under the age of 13. Although certain pages within the website may reference “children,” “babies,” or “infants,” Handi-Craft strictly intends for such portions of the website, including all other Services, to be used only by adults or children of the age 13 or older.

Handi-Craft adheres to the Children’s Online Privacy Protection Act (“COPPA”) and does not knowingly register or otherwise collect Personal Information from any child under the age of 13 without the prior verifiable consent of the child’s parent or guardian. However, we are allowed to collect personal information from a child for the one-time purpose of responding to an inquiry, answering an email, or seeking Verifiable Parental Consent at the request of the child under the age of 13.

Under the Children’s Online Privacy Protection Act, parents have the right to review and have their child’s personal information deleted from our records. Parents also have the right to tell us to stop collecting or using their child’s personal information. To exercise these options, parents may email, call, or write to us via the information listed in the Contact Us section below. Please reference “COPPA Information Request.”

Update, Modify or Correct Your Personal Information

Handi-Craft takes reasonable steps to ensure that your Personal Information is accurate and up-to-date for the purposes for which it was collected. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. Consistent with legal requirements and limitations, Handi-Craft also permits you to obtain a copy of Personal Information that we hold about you. To do so, please email, call or write us via the information listed in the Contact Us section below.

Right to Unsubscribe

You have the right to unsubscribe from any Services that we offer if you no longer want to participate. To do so, please email, call or write us via the information listed in the Contact Us section below. Please note that if you already have requested products or services when you decide to withdraw consent, there may be a short period of time for us to update your preferences and ensure that we honor your request.

Links to Other Websites

Our Services may contain links to other sites, including to those of our affiliates or third-party entities that may contain a different privacy statement/policy. These sites may also refer you back to our Services. We recommend that you read the privacy statements/policies of each site you visit under the site’s privacy practices. We are not responsible for the privacy practices of sites that do not link to this Privacy Policy.

Changes to This Privacy Policy

As we continue to provide additional services and as the privacy laws and regulations evolve, it may be necessary to revise or update this Policy. We encourage you to review this Policy from time to time, as you return to utilize our Services so that you are familiar with any changes. Please note that we use Personal Information in accordance with the Privacy Policy that was in effect at the time the information was collected.

Your California Privacy Rights

California Civil Code Section 1798.83 (the “Code”) permits Users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, to which we shall respond to the extent required by the Code, send us correspondence with your name, postal address and email, referencing “California Privacy Rights,” via any of the methods provided in the Contact Us section below.

United States of America

Our Services is maintained in and governed by the laws of the United States of America. By using our Services, you authorize the export of your Personal Information to the USA and its storage and use as specified in this Privacy Policy.

Contact Us

For additional information or any concerns, please email us at

privacy@handi-craft.com

or write to us at:

Handi-Craft Company
4433 Fyler Avenue
St. Louis, MO 63116
USA

or call customer service at:

(800) 788-9001

Published on 01/10/2020

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